Home Bank & Trust Co. is committed to protecting your personal information. Home Bank & Trust Co. will never contact you on an unsolicited basis by phone, email or text messaging to request your security logon credentials such as the combination of your username and password or any other confidential customer information. If you receive a request of this type, do not respond to it. Please call us immediately at (620) 583-5516 to report any activity of this nature. Home Bank & Trust Co. may contact you on an unsolicited basis for the following reasons:
If you receive an unsolicited contact from Home Bank & Trust Co., your identity will be confirmed through a series of security questions. Home Bank & Trust Co. will NEVER ask for your logon security credentials. Our top priority is to safeguard your confidential information and we work diligently to do so.
All information within our Internet Banking uses the SSL protocol for transferring data. It creates a secure environment for the information being transferred between your computer and Home Bank & Trust Co. In addition to the security features setup by Home Bank & Trust Co. , here are some tips to protect your information:
In addition to the information provided regarding “Internet Banking Security,” Commercial & Small Business account holders should institute additional measures in order to further protect their online banking, for example:
Identity theft occurs when someone uses your personal information such as your Social Security number, account number or credit number, without your permission, to commit fraud or other crimes. Protect yourself by:
Any consumer can request one free copy of his or her credit report per year. Reviewing your credit report can help you find out if someone has opened unauthorized financial accounts, or taken out unauthorized loans, in your name. Contact the three major credit bureaus – Equifax (1-800-685-1111), Experian (1-888-397-3742), or Trans Union (1-800-916-8800) – to request a copy.
Regulation E protects individual consumers engaging in electronic fund transfers (EFT). Non-consumer (or business) accounts are not protected by Regulation E.
The electronic exchange or transfer of money from one account to another, either within a single financial institution or across multiple institutions initiated through electronic-based systems. The term includes, but is not limited to:
Regulation E is a consumer protection law for accounts established primarily for personal, family, or household purposes. Non-consumer accounts, such as Corporations, Partnerships, Trusts, etc. are excluded from coverage. Regulation E gives consumers a way to notify their financial institution that an EFT has been made on their account without their permission.
A non-consumer (business) customer using internet banking and/or bill pay is not protected under Regulation E. Because the non-consumer account is not protected by Regulation E special consideration should be made by the Business to ensure adequate internal security controls are in place that commensurate with the risk level that the customer is willing to accept. Precautions a non-consumer should take because they are not protected by Regulation E.
As a non-consumer customer you should perform a periodic assessment to evaluate the security and risk controls you have in place. The risk assessment should be used to determine the risk level associated with any internet activities the non-consumer customer performs and any controls in place to mitigate these risks.
Any fraudulent or unauthorized EFTs are protected. For a description on what an EFT is under Regulation E please refer to the section “What is an EFT?”.
If you believe an unauthorized EFT has been made on your account, contact us immediately. If you notify us within two (2) business days after you learn of the unauthorized transaction, the most you can lose is $50. Failure to notify the bank within two (2) business days may result in additional losses.
The term EFT does not include:
Checks – Any transfer of funds originated by check, draft or similar paper instrument or any payment made by check, draft or similar paper instrument at an electronic terminal.
Check Guarantee or Authorization – Any transfer of funds that guarantees payment or authorizes acceptance of a check, draft or similar paper instrument but does not directly result in a debit or credit to a consumer’s account.
Wire or Other Similar Transfers – Any transfer of funds through a wire transfer system that is used primarily for transfers between financial institutions or between businesses.
Securities and Commodities Transfers – Any transfer of funds for the primary purpose of the purchase or sale of a security or commodity, if the security or commodity is:
Automatic Transfers by Account-Holding Institution – Any transfer of funds under an agreement between a consumer and a financial institution which provides that the institution will initiate individual transfers without a specific request from the consumer:
Telephone-Initiated Transfers – Any transfer of funds that:
Small Institutions – Any pre-authorized transfer to or from an account if the assets of the account-holding financial institution were $100 million or less on the preceding December 31. If assets of the account-holding institution subsequently exceed $100 million, the institution’s exemption for pre-authorized transfers terminates one year from the end of the calendar year in which the assets exceed $100 million. . (Refer to “Coverage in Detail” section below for a detail explanation of protections provided under Regulation E).
For a complete detail explanation of protections provided and not provided under Regulation E; please visit the FDIC web page on Regulation E Electronic Fund Transfers.
For more information and tips on how to safe-guard your online security, take a look at the following videos and links:
Home Bank & Trust Co. may be reached at 620-583-5516. In addition do not hesitate to contact us immediately to report any of the following: